To transfer a caller to another extension
- Press the Transfer button.
- Dial the desired extension.
- Communicate the original caller’s name and information.
- Press the Transfer button again and hang up.
To forward calls to another extension
- Press the Forward all softkey.
- Dial a number where calls are to be forwarded (:
- Type 7400 to forward to voicemail
- .
- Type an outside number in the 915625551212 format to forward to an outside phone.
To cancel call forward
- Press the Forward off softkey.
To place a caller on hold
- Press the Hold button.
To return to a caller on hold
- Press the Resume softkey.