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Introduction
This page explains the steps for finding your NetID or password if you don't know them already.
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| Step | What to Do | How It Looks | |||||||||||
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| 1 | Go to login.biola.edu. |  | |||||||||||
| 2 | Click on "Forgot your NetID or password?" | ||||||||||||
| 3 | Type your Biola ID number into the field, and click Go.Result: The |  | |||||||||||
| 4 | Click on one of the "click here" links. Password reset link: If you choose the first option, the login system will send a password reset link to the alternate personal email address on file. This email message will include your NetID. |
| Panel | ||||||||
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| If you don't know your Biola ID number, or if you don't have a personal email address on file, you'll need to contact the IT Helpdesk using one of the contact methods in the sidebar to the left. |
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Security questions: This option will only appear if you have previously configured your security questions. If you don't see this option, you'll have to use the password reset link option. |  |
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What to Do If It Doesn't Work
If the procedure above doesn't work, follow the instructions below.
| If you're a(n)... | You should... |
|---|---|
| Student | Come to the IT Helpdesk in lower Metzger. Bring your picture ID card. If you can't come to the IT Helpdesk, call the Registrar at (562) 903-4720. Tell them the following:
Once you have a personal email address in the system, start over at "How to Find Your NetID or Password" above. |
| Alumnus or Alumna | C all Alumni Relations at (562) 903-4720. Tell them the following:
Once you have a personal email address in the system, start over at "How to Find Your NetID or Password" above. |