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Type your Biola ID number into the field, and click Go.

Click on one of the "click here" links.

Password reset link: If you choose the first option, the login system will send a password reset link to the alternate personal email address on file. This email message will include your NetID.

Security questions: This option will only appear if you have previously configured your security questions. If you don't see this option, or if you forgot your answers, you'll have to use the password reset link option. Once you're logged in, you can choose new security questions.

Come to the IT Helpdesk in lower Metzger. Bring your picture ID card.

If you can't come to the IT Helpdesk, call the Registrar at (562) 903-4720.

Tell them the following:

1. You have already tried the instructions given by IT.
2. You need the Registrar to add a personal email address to your account in Biola's system.

Once you have a personal email address in the system, start over at "How to Find Your NetID or Password" above.

Call Alumni Relations at (562) 903-4728 or send an email to alumni.biola.edu.

Tell them the following:

1. You have already tried the instructions given by IT.
2. You are having trouble logging in to Biola's system to look at your account information.

Alumni Relations staff will work with IT to put your personal email address into the system. IT will send a password reset link to your personal email address.