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Procedure

StepWhat to Do
1Make an appointment with the client to visit the proposed locations.
2

Determine the size, position and distance needs for the Digital Sign by figuring out the closest and farthest distance from the intended viewers.

3

Most digital signs need to be mounted at eye level with the center point of the display as the point of measurement. The ergonomic viewing distance of the target audience will help determine the actual height needed for each display.

4Inform and keep Jeff Silzer (Director of Application Services IT) and John Tuttle (Director of Student Communications) updated on the planning process and discuss any locations that have special height and viewing needs.5Here are guidelines for sizing up displays for Digital Signage:
5

Follow the guidelines below for determining which size of display to use for Digital Signage.

Panel
titleViewing Distance Formulas

Closest recommended viewing distance while maintaining proper maximum field of view for

Professional Signs

professional signs.

HD 1080p

UHD 4K Formula (Diagonal screen size

*1.6

) / 12 = Viewing distance in feet

).

UHD 4K

HD 1080p Formula: (Diagonal screen size * 1.6) / 12 = Viewing distance in feet

.

(Source - Consumer Reports)

.


This table can also be used to determine the display size needs for Conference Rooms):

Comfortable viewing distance for 4K UHD Professional signs:Diagonal Display Size:
3' 4"40"
3' 10"46"
4' 1"49"
4' 2"50"
4' 7"55
5'60"
5' 5"65"
5' 10"70"
6' 4"75"
6' 8"80"
7' 1"85"
7' 6"90"
7' 11"95"
8' 4"100"
8' 9"105"
9' 2"110"
9' 7"115"
10'120"
Comfortable viewing distance for 1080p Professional signs:Diagonal Display Size:
5' 4"40"
6'  1.6"46"
6' 6.4"49"
6' 8"50"
6' 11.2"52"
7' 4"55"
8'60"
8' 8"65"
9' 4"70"
10'75"
10' 8"80"
11' 4"85"
12'90"
12' 8"95"
13' 4"100"
14'105"
14' 8"110"
15 4"115
16'120
6

Create an IT estimate for the following: (estimates are in Google Docs)

Digital Sign
(

Obtain an NEC quote from CDW-G. Purchasing will try to find a better price as well

). NEC Professional and Commercial Signs are the Products of choice by Biola IT. We occasionally get requests from departments to allow them

.

When a department asks to use their existing HDTV to

be used

as a Digital Sign

which is subject to the approval of

, they must get approval from the Director of

Application Services IT. Here are the Typical NEC Digital Signs sizes that we can purchase and install as of December 2016.

Technical Support.

Choose an NEC digital signs comparable to one of the following:

Display Mount - 

Note: When these models become out of date, ask the CDW-G representative what the updated comparable version is, then update this list.

Display Mount

VideoSecu MW380B2 Full Motion Articulating Dual Arms TV Wall Mount Bracket.

Will support

This mount supports up to 165 lbs. Make sure the mount can bear the weight of the display.

https://www.amazon.com/VideoSecu-MW380B2-Motion-Articulating-Bracket/dp/B001LL5JDA/ref=sr_1_1?ie=UTF8&qid=1481227019&sr=8-1&keywords=videosecu+mw380b2

Mac Mini
(Determine type

Purchase the least expensive model of Mac Mini

needed from Jeff Silzer. Obtain costs from IT Coordinator).MacCuff

currently available.

Get a price quote from the IT Coordinator.
MacCuff

This mount secures the Mac Mini to the wall behind the display, and deters theft.

https://www.amazon.com/Sonnet-Technologies-CUFF-MIN-LH-Maccuff-Mounting/dp/B0043IA6J0/ref=sr_1_1?ie=UTF8&qid=1481227289&sr=8-1&keywords=maccuff

10 foot HDMI Cable
(

This connects the Mac Mini to the display. 10 feet provides enough length to position the Mac Mini anywhere behind the display.

Amazon has some great deals

)

.

https://www.amazon.com/AmazonBasics-High-Speed-HDMI-Cable-Standard/dp/B014I8T4MO/ref=sr_1_4?ie=UTF8&qid=1481227335&sr=8-4&keywords=10%27+hdmi

Two Cat-6 Data Lines
(turn in
Create a separate ticket
with Infrastructure Technician to obtain the estimated costs)
to estimate the cost of installing two data lines. Assign it to an Infrastructure Technician.
7
Turn in a work order request with

Call Facilities Management

by calling x4898. Request

(x4898) to request a cost estimate for:

  • A two-receptacle 120-volt 20-amp
Single Gang
  • single-gang outlet with built-in surge suppression.
  • Installing a backboard that will support the weight of the display
as well as for installing
  • .
  • Installing the MacCuff, display,
Display and Display Mount
  • and display mount on the backboard.
  • Providing a data pathway with a single gang wall box.

Provide the name of

IT contact in charge of Digital Signage Project.

the IT employee who is coordinating this particular digital signage project. (Probably you.)


Meet with

representative from

the assigned Facilities Management representative to show them the proposed location for the

Digital Sign

digital sign.

It will take Facilities Management between one to three weeks to send their estimate.

8Present an itemized IT estimate and Facilities Management proposal to the client for approval
with 25% of contingency included
. Calculate 25% of the total cost of the IT estimate, and add it to the quote. This contingency is needed in case of a material cost increase.
:

Request

for

a valid email authorization from someone with signing authority. They must include the billable Fund and Org for ordering the materials.

Client

The client will need to have the Facilities Management estimate filled out with the appropriate billable Fund and Org. A valid signature authorization will also be needed.

9If approved, turn in a ticket with the IT Coordinator or IT Administrative Assistant to purchase the IT related items.10

Send the Facilities quote to the client, and have them

  • fill out the Fund and Org, and
  • sign it.

Scan and send approved Facilities Management proposal via email to facilities.management@biola.edu

9

If approved, create and assign all necessary tickets to the IT Coordinator to order all IT components from the estimates.

Attach the estimate for the TV, and include links to all products.

11
Follow up on ETA of

Stay aware of the ETA for all materials. Check in periodically with the IT

Administrative Assistant or IT Coordinator and update Facilities worker as needed

Coordinator.

Update the Facilities representative.

12
Reassign ticket to

When the Mac Mini arrives, create a computer setup ticket for the IT Helpdesk

upon arrival of the Mac Mini for Digital Signage software set-up. Make sure

.

In the ticket, tell the technician to "schedule" the device to automatically reboot daily at a "random time" after 12

am from the "Energy Save" system preferences folder

a.m. This setting is in the Energy Saver system preferences.

13
Schedule

When all the materials arrive, schedule an install date with Facilities Management

upon arrival of all materials. Present Facilities worker with

.

Have Facilities come to pick up the MacCuff, NEC

Professional Sign

professional sign, and

Display

display mount from IT.

Make arrangements



Arrange to have the Data Lines installed by an IT Infrastructure Technician.
14
Obtain
Get a combination lock kit from the IT Coordinator
or the IT Helpdesk
.

Wait for Facilities to install backboard, mount, display, and power.
15Install the Mac Mini within the MacCuff
upon completion of power, data line, MacCuff, display and mount installation
.
  • Safely pull the display away from the wall.
  • Connect the Digital Sign
and
  • to the Mac Mini using the HDMI cable.
  • Connect the NEC display and Mac Mini to
Network
  • the network with Cat-6 patch cords.
  • Connect the MacCuff and NEC display to the electrical outlet with the power cables and built-in surge suppressor.
  • Turn on the Mac Mini and NEC
Display
  • display.
  • Dress the data, HDMI, and power cabling nicely behind the display. Pay close attention to make sure that the cables will not be pinched when pushing the display back to the wall.
Obtain
  • Get the MAC
address
  • addresses of the NEC
Display
  • display and Mac Mini
. Provide information
  • , and give them to a Network Administrator to set
-
  • up DNS information.
Provide DNS information of
  • Give the DNS info for the NEC display and Mac Mini to
staff of Application Services IT
  • the Apps team. The information will be used to troubleshoot signage problems remotely.
  • Update the
Asset
  • asset location information
on
  • in the
WebHelpdesk
  • Web Help Desk.
  • Update
IT ticket on
  • the billable tickets with all billable hours.
16
Inform client, Jeff Silzer and John Tuttle upon completion of project
Contact the client when the project is complete.
17Assign
ticket
all billing tickets to IT Coordinator for billing.