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These instructions list the process for clearing cache and cookies for the most common used web browsers. This process is often done to troubleshoot browser performance issues due to cache/cookies.

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Safari:

Step
1	Click on the Safari menu and select Preferences.	Image Modified
2	Select the Manage Website Data... button from the Privacy tab.	Image Modified
3	Click the blue Remove Now button.	Image Modified
4	Click on the Safari menu and select Preferences.	Image Modified
5	Check the Show Develop menu in menu bar check box in the Advanced tab.	Image Modified
6	Click on the Develop menu and select Empty Caches.	Image Modified

Chrome:

Step	What to do	What it looks like
1	Click on the three dots on the top right of the browser window.	Image Modified
2	Click on More Tools and select Clear Browsing Data... from the pop-out menu.	Image Modified
3	Open the Basic tab and select All Time from the drop-down menu.	Image Modified
4	Make sure the following check boxes are selected and then click the blue Clear data button. Cookies and other site data Cached images and files check boxes are clicked and select Clear data.	Image Modified

Firefox:

Step
1	Click on the three lines on the top right of the browser window.	Image Modified
2	Click on Preferences (Mac) or Options (PC).
3	Click on the Privacy & Security tab on the left side of the window.	Image Modified
4	Click on the Clear Data... button under the Cookies and Site Data header.	Image Modified
5	Make sure the check boxes (related to Cookies & Cache) are selected. Click the Clear button.	Image Modified
6	Click the blue Clear Now button.	Image Modified

Internet Explorer:

Step
1	Click on the gear icon on the top right of the browser and select Internet options.	Image Modified
2	Click on the Delete button.	Image Modified
3	Make sure the following two check boxes are selected and click the Delete button: Temporary Internet files and website files. Cookies and website data.	Image Modified
4	Click Apply.	Image Modified

Edge:

Step
1	Click on the three dots on the top right of the browser window and select Settings.	Image Modified
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