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titleContact Information

Phone: 562.903.4740

Email: it.helpdesk@biola.edu

Metzger Helpdesk: By appointment only

Tech Commons Helpdesk: Closed

Remote Screen-sharing: By appointment (see Request Appointmentsection below)

Tech Support Hours:

  • Monday - FridayThursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 12:00 PM
  • Saturday - Sunday: Closed
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Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.


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IT Resources during COVID 19

  • This page lists documentation on how the Biola community can access and use technology resources during the campus closure.








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      Request Appointment        

  • During the COVID 19 remote work directive, the Metzger IT Helpdesk is available by appointment for technology hardware emergencies or deployment only.
  • The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
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         IT Knowledge Base         

  • This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.