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titleContact Information

Phone: 562.903.4740

Email: it.helpdesk@biola.edu

Metzger Helpdesk: By appointment only(see Request Appointmentsection below)

Tech Commons Helpdesk: Closed

Remote Screen-sharing: By appointment (see Request Appointmentsection below)

Tech Support Hours:

  • Monday - Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 12:00 PM
  • Saturday - Sunday: Closed
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Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.


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IT Resources during COVID 19

  • This page lists documentation on how the Biola community can access and use technology resources during the campus closure.








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      Request Appointment        

  • During the

    COVID 19 remote work directive, the Metzger

    Campus Closure the IT Helpdesk is

    available by appointment for technology hardware emergencies or deployment only

    open for appointments but not for unscheduled visits.

  • The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
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         IT Knowledge Base         

  • This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.