Introduction

Column
Users must provide a Google 2-Step Verification (TSV) code when accessing their Google Workspace from a new device. They should follow these instructions for accounts configured with text message or voice call verification methods.

How to Use a Google 2-Step Verification Code

Column

width	20px

Column

width	100%

Step	What to doHow to do it	Note
1	Go to gmail.com and log in with your Biola email address and password.
2	You should receive a text message or voice call with your six-digit verification code.	Note: If you don't receive a code, click Click Try another way and click . Click Get a verification code at (*) -***. If If you are still unable to retrieve a verification code, please contact the IT Helpdesk at it.helpdesk@biola.edu or 562.903.4740 for assistance.
3	Enter your verification code and click Next.
4	If you see a page with a blue Enroll button, follow steps 3-4 on How to Enable Google 2-Step Verification. Otherwise, you should now have access to your account.