Versions Compared

Old Version 146

changes.mady.by.user Brian Hinds (Unlicensed)

Saved on

compared with

New Version 147

changes.mady.by.user Brian Hinds (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Column
width100%

Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.

Column
width100%
Panel
titleContact Information

Phone: (562) 903-4740

Email: it.helpdesk@biola.edu

Metzger Helpdesk: By appointment (see Request Appointmentsection below)Tech Commons Helpdesk: Closed Open

Remote Screen-sharing: By appointment (see Request Appointmentsection below)

Tech Support Hours:

  • Monday - Friday: 7:30 AM - 9:00 PM
  • Saturday: 8:00 AM - 12:00 PM (Phone, email, and classroom tech support only)



Panel

IT Resources during COVID 19

  • This page lists documentation on how the Biola community can access and use technology resources during the campus closure.






Panel

      Request Appointment        

  • During Covid, the IT Helpdesk in Metzger is open for appointments but not for unscheduled visits.
  • The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.


Panel

         IT Knowledge Base         

  • This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.