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Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.

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titleHow to Report Internet and Wireless Service Interruptions

Contact IT using one of these options if you are having network connection problems:

Network connection problems are often complex and can happen for different reasons --- provide us with as much information as possible so we can effectively troubleshoot and resolve your network connection problems.



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titleContact Information

Phone: (562) 903-4740

Email: it.helpdesk@biola.edu

Tech Commons Helpdesk: Located on the middle level of the Biola Library.

Remote Screen-sharing: By appointment (see Request Appointmentsection below)

Tech Support Hours:

  • Monday - Thursday: 7:30 AM - 7:00 PM
  • Friday: 7:30 AM to 5 PM
  • Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)
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IT Resources during COVID 19

This page lists documentation on how the Biola community can access and use technology resources during the campus closure.



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      Request Appointment        

  • The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.





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         IT Knowledge Base         

  • This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.