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Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.

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titleReport Internet, Wireless, or Network Service Interruptions
  1. Contact Id by sending us an email at it.helpdesk@biola.edu or giving us a call at 562-903-4740.
  2. Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption
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titleRequest Appointment

The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.



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titleContact Information

Phone: (562) 903-4740

Email: it.helpdesk@biola.edu

Tech Commons Helpdesk: Located on the middle level of the Biola Library.

Remote Screen-sharing: By appointment (see Request Appointmentsection below)

Tech Support Hours:

  • Monday - Thursday: 7:30 AM - 7:00 PM
  • Friday: 7:30 AM to 5 PM
  • Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)
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         IT Knowledge Base         

This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.