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titleContact Information

Phone: (562) 903-4740

Email: it.helpdesk@biola.edu

Tech Commons (IT Helpdesk): Located on the middle level of the Biola Library.

Appointments and Remote Screen-sharing: Schedule a remote or in-person appointment 

Tech Support Hours:

  • Monday - Thursday: 7:30 AM - 7:00 PM
  • Friday: 7:30 AM to 5 PM
  • Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)





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titleReport Internet, Wireless, or Network Service Interruptions

Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740.

Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption.

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titleRequest Appointment

The IT Helpdesk offers support via Remote Computer Screen sharing.

Use this link to schedule a remote or in-person appointment with us (via Zoom). 

For more information on how to use this service see the IT Helpdesk Remote Support page.