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To transfer a caller to another
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extension
- While on a call, press the Transfer button.
- Dial the desired extensionthe number where the call is to be transferred. For example:
- Type another 4-digit extension.
- Type an outside number in the 915625551212 format to transfer to an outside phone number.
- Communicate the original caller’s name and information.
- Press the Transfer button again and hang up.
To forward calls to another extension
- Press the Forward all softkey.
- Dial number where calls are to be forwarded (7400 to forward to voicemail).
To cancel call forward
- Press the Forward off softkey.
To place a caller on hold
- Press the Hold button.
To return to a caller on hold
- Press the Resume softkey.