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Introduction

Note: This information is relevant for older versions of Crashplan before the backup service change to Crashplan Cloud. For information about CrashPlan Cloud, please reference CrashPlan Cloud - Is my computer backing up?

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

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Step

What to DoHow It Looks

1

Click on the arrow in the System Tray.

. By default this will be in the bottom right-hand corner of your screen, near the clock.

2

Click on the CrashPlan icon to show the backup status.

3

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

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Step

What to Do

How It Looks

1

Click on the CrashPlan icon on your computer's menu bar to show the backup status.

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Note: This will be toward the top right-hand corner of your screen, near the clock.

2

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.