Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Column
width
500px Columnwidth320px
100%
Panel
titleContact Information

Phone:

 562.903.

 (562) 903-4740

Email: it.helpdesk@biola.edu

Metzger Helpdesk: By appointment only

Tech Commons (IT Helpdesk

: ClosedRemote Screen-sharing: By appointment (see Request Appointmentsection below)Tech Support Hours

): Located on the middle level of the Biola Library.

Appointments: Information Technology Appointments 


Hours of Operation:

  • Monday - Friday:
 8:00
  • 8 AM - 5
:00
  • PM
  • Saturday - Sunday: Closed




  • Column
    width
    95px

    Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.

    Panel

    IT Resources during COVID 19

    • This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
    Panel

          Request Appointment        

    • During the COVID 19 remote work directive, the Metzger IT Helpdesk is available by appointment for technology hardware emergencies or deployment only.
    • The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
    Panel

             IT Knowledge Base         

    This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.
    100%
    Panel
    titleColor#FFFFFF
    titleBGColor#CC1122
    titleReport Internet, Wireless, or Network Service Interruptions

    Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740.

    Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption.

    Panel
    titleRequest Appointment

    The IT Helpdesk offers various support and special IT appointments, please see this page for more information: Information Technology Appointments