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Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well. |
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| title | How to Report Internet and Wireless Service Interruptions |
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Contact IT using one of these options if you are having network connection problems:
Network connection problems are often complex and can happen for different reasons --- provide us with as much information as possible so we can effectively troubleshoot and resolve your network connection problems.| Column |
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| Phone: (562) 903-4740 Email: it.helpdesk@biola.edu Tech Commons (IT Helpdesk): Located on the middle level of the Biola Library.Remote Screen-sharing: By appointment (see Request Appointmentsection below) Tech Support HoursAppointments: Information Technology Appointments
Hours of Operation:
- Monday - ThursdayFriday: 7:30 8 AM - 7:00 PM
- Friday: 7:30 AM to 5 PM
- Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)
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- This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
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- The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
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This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.| Column |
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| titleBGColor | #CC1122 |
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| title | Report Internet, Wireless, or Network Service Interruptions |
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| Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740. Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption. |
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