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Use the Biola University Phone System Self Service Portal to enable simultaneous ringing of your desk phone and one or more remote phones (e.g., your home phone, cellular phone, etc.).

Single Number Reach (Voice Mobility)

1. Login to myphone.biola.edu using your NetID and password.
2. Click the Single Number Reach button on the Dashboard or from the left menu.
3. Click the New Remote Destination button and type in the Name and the Phone Number.
The
4. 1. Name
could
5. 1. can be any descriptive text you want (e.g., Your name’s cell phone number, etc.)
  and
6. 2. Number is the remote phone number that you want to ring alongside your desk phone, which can be any 10-digit phone number.  Prefix the 10-digit number with 91, e.g, 915624445566.
7. Click Save.
8. Check Enable Move to Mobile. This feature enables you to move an ongoing call from your desk phone to the remote destination phone.
   1. To move an ongoing call to your remote phone, click the Mobility softkey on your desk phone and then select Send call to Mobile Phone and the current call will transfer to your remote phone. Your remote phone will ring.
   2. Upon picking up the call, you will be prompted to press any key. The call will move to your remote phone after pressing any key.
   3. To move the call back to your desk phone, simply hang up the call on your remote phone and click the Resume softkey on your desk phone.
9. Timer Information.
  This lets you set the time on the following if set to Timer Control:

1. Wait   4.0   seconds before ringing this (remote) phone when my business line is dialed. (Minimum = 0.0, Maximum = 30.0)  (This parameter sets delay ringing the remote phone in seconds. In this example, the remote phone will ring after 4 seconds from the time the desk phone started to ring.

2. Prevent this call from going straight to this (remote) phone's voicemail by using a time delay of   1.5   seconds to detect when calls go straight to voicemail. (This parameter stops the remote phone from ringing 1.5 seconds, in this example, before the timeout expires to prevent the call from going to the remote phone’s voicemail and keep the extension phone ringing and eventually go to the extension’s voicemail if the call is not picked up). 

3. Stop ringing this (remote) phone after   19.0   seconds to avoid connecting to this (remote) phone's voicemail. (Minimum = 10.0, Maximum = 300.0) (This parameters will ring the remote phone for the amount of time it is set to, and when that time expired then it will stop ringing the remote phone so the call going to the remote phone’s voicemail will be avoided.

If set to User Control, second item requires you to respond to a prompt to be connected.

1. Ring Schedule

This lets you define a
2. This section can be left at the default settings.
3. Ring Schedule
   1. This allows you to define a custom schedule for ringing the remote phone.
Please make sure to
4. 1. Define your desired business hours (example below), and set the Time Zone to
Pacific Time, that is,
5. 1. (GMT-8:00) America/Los_Angeles.

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