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Introduction

Note: This information is relevant for older versions of Crashplan before the backup service change to Crashplan Cloud. For information about CrashPlan Cloud, please reference CrashPlan Cloud - Is my computer backing up?

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

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title	"Related Topics"

Step	What to Do

How It Looks

1	Click on the arrow in the System Tray

, and look for the CrashPlan icon. You can put your mouse arrow over the icon to see the status.

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Look at the color of the CrashPlan icon.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up.

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. By default this will be in the bottom right-hand corner of your screen, near the clock.
2	Click on the CrashPlan icon to show the backup status.
3	If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

Step	What to Do

How It Looks


1

Look for

Click on the CrashPlan

house icon in the

icon on your computer's menu bar

.

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Look at the color of the CrashPlan icon.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up. 3You can click on the CrashPlan icon to view CrashPlan's status.

Image Removed

to show the backup status.

Note: This will be toward the top right-hand corner of your screen, near the clock.

2

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.