Phone - Transfer & forward calls. Conference Calls

To transfer a caller to another extension 

1. While on a call, press the Transfer button. 
2. Dial the desired extension.
3. Communicate the original caller’s name and information. 
4. Press the Transfer button again and hang up. 

To place a caller on hold

1. Press the Hold button. 

To return to a caller on hold

1. Press the Resume softkey.

To place Conference Calls

1. Place the first call. Wait for the recipient to answer.
   
2. Press the Conference button.
3. Place the additional call. Wait for the recipient to answer.
4. Press the Conference button to merge the calls.
   
5. Repeat the process from step 2 to merge up to five people to your conference call.

To place Conference Calls with Cisco Jabber

1.  Place the first call. Wait for the recipient to answer.
2.  Place the additional call from the "Search or Call" box. Wait for the recipient to answer.
   
3. Click once on Jabber video screen.
   
   
4. Hover mouse pointer over the icons on the screen to reveal the labels of each icon.
   
   
5. Click on the "Merge" option.
   
   
6. Repeat the process from step 2 to merge up to five people to your conference call.