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Introduction

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.


Check for CrashPlan in Windows

StepWhat to DoHow It Looks
1

Click on the arrow in the System Tray, and look for the CrashPlan icon.

Click on the icon to display the backup status.

Backing up:

2

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

Not backing up:


Check for CrashPlan in Mac OS

StepWhat to DoHow It Looks
1Look for the CrashPlan house icon in the menu bar.
2

Click on the icon to show CrashPlan's status.

3If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.  

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