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Introduction

Users must provide a Google 2-Step Verification (TSV) code when accessing their Google Workspace from a new device. They should follow these instructions for accounts configured with text message or voice call verification methods.

How to Use a Google 2-Step Verification Code


StepWhat to doNote
1Go to gmail.com and log in with your Biola email address and password.
2

You should receive a text message or voice call with your six-digit verification code.

If you don't receive a code,

  1. Click Try another way.
  2. Click Get a verification code at (***) ***-****.
  3. If you are still unable to retrieve a verification code, please contact the IT Helpdesk at it.helpdesk@biola.edu or 562.903.4740 for assistance.
3Enter your verification code and click Next.
4If you see a page with a blue Enroll button, follow steps 3-4 on How to Enable Google 2-Step Verification. Otherwise, you should now have access to your account.
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