Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.
Contact Information
Phone: (562) 903-4740
Email: it.helpdesk@biola.edu
Metzger Helpdesk: By appointment (see Request Appointment section below)
Tech Commons Helpdesk: Closed
Remote Screen-sharing: By appointment (see Request Appointment section below)
Tech Support Hours:
- Monday - Friday: 7:30 AM - 9:00 PM
- Saturday: 8:00 AM - 12:00 PM (Phone, email, and classroom tech support only)
IT Resources during COVID 19
- This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
Request Appointment
- During Covid, the IT Helpdesk in Metzger is open for appointments but not for unscheduled visits.
- The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
IT Knowledge Base
- This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.