Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.
Report Internet, Wireless, or Network Service Interruptions
- Contact Id by sending us an email at it.helpdesk@biola.edu or giving us a call at 562-903-4740.
- Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption
Request Appointment
The IT Helpdesk is able to offer support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
Contact Information
Phone: (562) 903-4740
Email: it.helpdesk@biola.edu
Tech Commons Helpdesk: Located on the middle level of the Biola Library.
Remote Screen-sharing: By appointment (see Request Appointment section below)
Tech Support Hours:
- Monday - Thursday: 7:30 AM - 7:00 PM
- Friday: 7:30 AM to 5 PM
- Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)