Self Service Portal - Change Phone PIN

Use the Biola University Phone System Self Service Portal to change your phone PIN.

Your phone PIN is used for both phone and voicemail services.

(Note: Use these instructions if you do not remember your current voice mailbox PIN. Click here If your voicemail PIN and greetings need to be set-up for the first time.)

Change Phone PIN

1. Login to myphone.biola.edu using your NetID and password.
2. Click the Change PIN button on the Dashboard or from the left menu.
3. Type in your new 6-digit* PIN.
4. Confirm your new PIN, and click Update.

*The Cisco PIN creation process is pretty strict when it comes to the numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Cisco Guidelines: Check for Trivial Passwords

• The password must be six digits long.
• The digits are not all the same (for example, 9999).
• The digits are not consecutive (for example, 1234 or 4321).
• The password or PIN is not the same as the primary extension that is assigned to the user.
• The password must not spell their first or last name, their organization or company name, or any other obvious words.
• The password must not contain their primary extension.
• The password cannot be the reverse of their primary extension or contain the reverse of their primary extension.
• The password cannot use the same digits more than twice in a row (for example, 900012).
• The password cannot be a 1-digit increment of a previous password or PIN (for example, 20185 to 20186).
• The password cannot contain fewer than three different digits (for example, 18181).
• The password cannot be a previously used password.