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Introduction

This page covers frequently asked questions by the Biola Community about Google Drive services. We are continuing to update this list as more questions come to us.



Table of Contents

General Use

1. How do I share a file in my Google Drive?

To share a Google Drive file,

  1. Click on the file you want to share.
  2. Click the Share option .
  3. Type in the Biola email address of the person you wish to share it with.
  4. Click Done.

For more information, please see Google's Share files from Google Drive page.


3. How do change ownership of a Google Drive file?

To change ownership of a Google Drive file in your account,

  1. Click on the file you want to share.
  2. Click the Share option .
  3. Click the drop-down menu to the right of the person you are transferring ownership of the file to and select Make owner.
  4. Click Done.

For more information, please see Google's Make someone else the owner of your file page.

Notes:

  • File owners can only transfer ownership of files to another Biola Google Workspace account.
  • File owners must transfer ownership to another Biola email account one at a time.
  • If you transfer ownership of a folder, all files in that folder will still belong to you.


Shared Drives

1. How do I get a Google Shared Drive?

Google Shared Drives are only used in the following specific use cases at Biola at this time,

  1. To back up a departing employee's computer data and share it with their supervisor.
  2. To store files in a department email account that multiple department employees will access.
  3. Various educational needs that are reviewed and approved by Biola IT.

If you believe you need a Google Shared Drive for your work, please contact the IT Helpdesk at it.helpdesk@biola.edu or by calling 562.903.4740.


2. How do I get access to my department's Google Shared Drive?

Biola IT creates Google Shared Drives and gives manager access to a specific Staff and/or Faculty in a department. Shared Drive managers do the following:

  • Give individual user access.
  • Add/remove other Shared Drive managers.
  • Remove access for employees that no longer need access.
  • Remove access for employees that no longer work for their department.

If your department has a Google Shared Drive that you should have access to, please speak with your supervisor or department administrator.

If the Google Shared Drive manager is unknown, please contact the IT Helpdesk at it.helpdesk@biola.edu or by calling 562.903.4740.


3. How do I add a new manager to my department's Google Shared Drive?

Biola IT creates Google Shared Drives and gives manager access to a specific Staff and/or Faculty in a department. Shared Drive managers do the following:

  • Give individual user access.
  • Add/remove other Shared Drive managers.
  • Remove access for employees that no longer need access.
  • Remove access for employees that no longer work for their department.

If your department has a Google Shared Drive that you should have access to, please speak with your supervisor or department administrator.

If the Google Shared Drive manager is unknown, please contact the IT Helpdesk at it.helpdesk@biola.edu or by calling 562.903.4740.


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