Contact Information
Phone: 562.903.4740
Email: it.helpdesk@biola.edu
Metzger Helpdesk: By appointment only
Tech Commons Helpdesk: Closed
Remote Screen-sharing: By appointment (see Request Appointment section below)
Tech Support Hours:
- Monday - Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 12:00 PM
- Saturday - Sunday: Closed
Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.
IT Resources during COVID 19
- This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
Request Appointment
- During the COVID 19 remote work directive, the Metzger IT Helpdesk is available by appointment for technology hardware emergencies or deployment only.
- The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
IT Knowledge Base
- This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.