Fall 2023 - IT Update to Students

The login changes will affect various student platforms including: Canvas, Zoom, eAccounts, Gallagher Student Health, Biola Campus Store, and other student focused services. Please be aware that logging in will look different now, and you will be required to use Microsoft SSO page to be able to sign in.

For a full list of all Biola services using Microsoft SSO, see: Systems Using Microsoft Single Sign On (SSO).

We are advising new students to sign in to their Microsoft account and set up multi-factor authentication (MFA). Returning students, should ensure MFA has been setup. See our documentation for how to Log in Using Microsoft Azure Single Sign On (SSO) and how to Set Up Multifactor Authentication (MFA) for Microsoft Azure Single Sign On (SSO).

Why do I need to set up Multi Factor Authentication?

Multi Factor Authentication (MFA) is one of the most effective tools for preventing unauthorized access to your technology accounts. Watch Microsoft’s video about what MFA is and why it is important.

• If you're unable to sign-in to myaccount.microsoft.com because you've already set up your MFA (phone number or the Authenticator App), but you don’t have access to it anymore, please request an MFA reset by contacting Biola IT Technical Support.
  
• If you've forgotten your password, see this page for how to reset it: Recover your Biola account passwords with Azure Self-Service Password Reset. If you're still having issues, you may contact Biola IT Technical Support for further support.
  

Due to the move from NetID to Microsoft SSO, the eAccounts application on your smartphone will require you to add a new account to access. If you encounter any errors while signing in to the App, you can visit this FAQ page from the ID Card Office for directions on how to resolve it.