Disk Encryption | - FileVault 2 Disk Encryption is enabled on the boot drive of the computer.
- On computer restart, users will be presented with the FileVault 2 login screen.
- Only "enabled" users will be allowed to login to the computer.
- Active Directory groups are not supported by FileVault 2.
- Password changes
- When a user changes their NetID password (via login.biola.edu, for example), the password is scripted to sync with the computer, so on next boot the will enter their new password.
- Users will have to update their keychain password after login by entering their old password.
- If a user can't login using their new password, the user should login with the old password while connected via ethernet cable. This will get the user past the FileVault 2 screen, but not the OS login screen. The user will then need to login using the new password at the OS login screen. This will then force a sync.
- Helpdesk Support
- When a user needs help from the Helpdesk, a Helpdesk technician will first need to enable the IT Helpdesk user account to get past the FileVault 2 login screen.
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