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Introduction

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

Panel
title"Related Topics"

CrashPlan FAQ

How to Restore Files from Your CrashPlan Backup

How to Exclude Files from a Backup

Check for CrashPlan in Windows

StepWhat to DoHow It Looks
1

Click on the arrow in the System Tray

, and look for the CrashPlan icon

.

Image Added

2Click on the CrashPlan icon to
display
show the backup status.

Backing up: Image Removed

2
3

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

Not backing up:

Image Modified

Check for CrashPlan in Mac OS

StepWhat to DoHow It Looks
1
Look for the CrashPlan house icon in the menu bar.Image Removed2

Click on the CrashPlan icon to show

CrashPlan's

the backup status.

Image Removed
Image Added


3If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.