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These solutions can be set up in advance, for example when you know an employee is going to be absent, or in the case of unanticipated absence.
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Access to Local Files on an Employee’s Computer
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Contact IT Helpdesk to schedule an appointment.
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Access to an Employee’s Google
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G-Suite Account
Applicable Scenarios:
- The employee is on vacation or is out sick and the supervisor or another designated employee would like to monitor their account.
- The supervisor wants to delegate email rights to an Administrative Assistant.
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Google G-Suite Delegation
Google Apps for Education G-Suite has a feature that enables you to grant access to another user to manage your emails, but not permission to change your account password or settings, or to chat on your behalf. Setting this up will enable the delegated user to read and send email on your behalf.
Messages sent from this account will have the delegated name listed in addition to the your name, so the sender shows as: "Your Name (sent by Delegate)".
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By request from a supervisor, the IT Helpdesk can set up Google Apps G-Suite delegation on behalf of the employee. |
Option #2 - Google Postini Services
Postini is a Google tool that Biola uses for email security and email archiving.
By request from a supervisor, the IT Helpdesk can set up Postini so that a supervisor can the review all inbound email through the Postini Archive website.
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The Postini archive does not include access to attachments.
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