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Introduction

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

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title	"Related Topics"

Step	What to Do	How It Looks
1	Click on the arrow in the System Tray, and look for the CrashPlan icon.

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You can put your mouse arrow over the icon to see the backup status.	Backing up:Image Added
2

Click on

Look at the color of the CrashPlan icon

to show the backup status. 3If your computer

.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up

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.	Not backing up:Image Added

Step	What to Do	How It Looks
1

Click on

Look for the CrashPlan house icon

to show the backup status

in the menu bar.

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2

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

Look at the color of the CrashPlan icon.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up.

3

You can click on the CrashPlan icon to view CrashPlan's status.

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