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Introduction

Biola uses CrashPlan to back up computer data.

This page explains how to check to see if CrashPlan is backing up your data.

If you suspect that CrashPlan is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

Panel

title	"Related Topics"

Step	What to Do	How It Looks
1	Click on the arrow in the System Tray

, and look for

.	Image Added
2	Image Added	Click on the CrashPlan icon

. You can put your mouse arrow over the icon to see

to show the backup status.

Backing up:Image Removed

2

Look at the color of the CrashPlan icon.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up.

Not backing up:

Image Removed

3

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.

Image Added

Step	What to Do	How It Looks
1

Look for

Click on the CrashPlan

house

icon

in the menu bar

to show the backup status.

Image Removed

Image Added

2

Look at the color of the CrashPlan icon.

If the icon is black, then CrashPlan is backing up.

If the icon is gray or absent, then CrashPlan is not backing up. 3You can click on the CrashPlan icon to view CrashPlan's status.

Image Removed

If your computer is not backing up, it will ask you to sign-in to CrashPlan to initiate the backup.