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Step | What to Do | ||||||
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1 | Go to login.biola.edu. | ||||||
2 | Click on Forgot your NetID or password? | ||||||
3 | Type in your personal email address (non-Biola email) and click the Go >> button. Note: If the system doesn't recognize the email address you entered, please contact one of the following Biola departments and let them know you'd like to find your NetID but your non-Biola email address is not recognized.
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4 | Log in to your personal email address and open the password reset link email we sent to you labelled Reset your Biola University account password. | ||||||
5 | Your NetID will be listed at the top of the email. | ||||||
6 | If you don't receive an email and have checked the spam folder in your email address, please call the IT Helpdesk at 562.903.4740 or email us at it.helpdesk@biola.edu. |