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Introduction

These instructions will help you back up your computer's data to Biola's CrashPlan service.

Panel
titleRelated Topics

CrashPlan FAQ

CrashPlan - Is my computer backing up

Computer Backup

Back-up Your Computer Using CrashPlan

StepWhat to DoWhat It Looks Like
1

Windows: Click on    in the bottom left corner of the screen.
Mac: Click on the    in the top right corner of the screen.


2Type CrashPlan.
4Select CrashPlan (Mac) or Code42 CrashPlan (Windows) from the search results.

5

Have you logged in to CrashPlan before?

  • If yes, log in using your NetID and password. 
  • If no, click on Sign up for an account. Enter your NetID and password into the Username and Password fields.

6Click Details.

7

Click on Run backup now to initiate a backup. Backups will happen automatically every 15 minutes after that.

After your computer has finished backing up for the first time, you can quickly check if your computer is backing up on CrashPlan.

Warning

If your CrashPlan account backup status says, "Synchronizing" (before or after step 7) please wait up to 3 days to allow the CrashPlan server to take inventory of what files/folders need to be backed up on your computer. If it does not complete and confirm a recent back up date after 3 days, please contact the IT Helpdesk for assistance.

Note: Connecting your computer to the internet using a wired ethernet connection will help decrease the wait time for the synchronizing process to complete.