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Slack describes its service as a collaboration hub that can replace email to help you and your team work together seamlessly. It's designed to support the way people naturally work together, so you can collaborate with people online as efficiently as you do face-to-face. Teams can communicate through pre-created channels, direct person-to-personal messages and with text or audio/video chat.

For more information about Slack, please see Slack's Feature List page.

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Need Help?

Please contact Biola Tech Support. For contact information, methods, and hours please visit our Biola Tech Support page.

Note: Your call will automatically end after 15 seconds if no one else is in the call.

  • How to Join a Meeting through Computer
    • How to Join a Meeting through Phone
    Expand
    titleZoom Quick Start Guide
    Column
    Column

    Note: Your call will automatically end after 15 seconds if no one else is in the call.

    Expand
    titleHow to Call out Using a Vaddio Unit
    Column
    StepWhat to do
    1

    Turn on the TV and Vaddio conference Unit.

    2

    Dial "9", the area (or country) code, and phone number (e.g. 915621234567).

    3

    Wait for tone.

    4

    Enter your department's Dialing Authorization Code (DAC) and press #.  

    5

    Wait for the call to be placed.

    Expand
    titleHow to Join a Meeting
    StepWhat to doHow to do it
    1Download & install Zoom.

    How to Install & Log In to Zoom

    2Join the Meeting.
    How to Request a Biola-licensed Account:

    Submit a licensed account request form.

    Expand
    title
    Host a Video Meeting ColumnStepWhat to doHow to do it1Download & install Zoom.

    How to Install & Log In to Zoom

    2

    Schedule your meeting.

    How to Schedule a Zoom Meeting

    3

    Prepare your space and computer for the meeting.

    Expand
    titleHow to Prepare Your Space for a Meeting
    Column
    width500px
    StepWhat to do
    1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
    2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
    4If you are in a meeting room, connect your computer to the meeting room equipment. Expand
    titleHow to Connect to a Vaddio Unit
    StepWhat to Do1Turn on the TV.2Change the TV input to Vaddio or Camera, whichever is available.3Plug the HDMI or VGA cable into your computer.4
    If necessary, press the  Image Removed  button to switch between HDMI and VGA.
    5Plug the USB cable from the base station into your computer.6

    Connect to the video meeting.

    7

    Press the  Image Removed  button repeatedly until it displays what you want to show.

    Tip: See the "Camera Mode" section below for more information.

    Expand
    titleHow to Connect to a Crestron Mercury Unit
    ColumnStepWhat to Do1Use the remote control to turn on the TV.2Tap the web meeting icon at the bottom of the touchscreen.3Plug the video adapter and USB connector into your computer.4

    Launch your web meeting software.

    Biola supports Cisco WebEx.

    5

    Start your meeting.

    How to Start a Scheduled Zoom Meeting

    How to Start an Unscheduled Zoom Meeting

    Expand
    titleHost an Audio-Only Meeting
    Expand
    titleUse a Computer for Audio
    ColumnStepWhat to doHow to do it1Download & install Zoom.

    How to Install & Log In to Zoom

    2

    Schedule your meeting.

    How to Schedule a Zoom Meeting

    3

    Prepare your space and computer for the meeting.

    Expand
    titleHow to Prepare Your Space for a Meeting
    Column
    width500px
    StepWhat to do
    1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
    2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
    4

    Start your meeting.

    How to Start a Scheduled Zoom Meeting

    How to Start an Unscheduled Zoom Meeting

    Expand
    titleUse a Phone for Audio
    StepWhat to doHow to do it1Download & install Zoom.

    How to Install & Log In to Zoom

    2Schedule your meeting.

    How to Schedule a Zoom Meeting

    3Start your Zoom meeting.

    How to Start a Scheduled Zoom Meeting

    How to Start an Unscheduled Zoom Meeting

    4Get the meeting phone number and access code.
    Expand
    titleHow to Get Your Meeting Phone Number
    StepWhat to do
    1Once the meeting loads, a pop-up window will ask how you'd like to connect your computer audio. From here, click Join and use a phone for audio.
    2Click Dial In, note the meeting phone number and access code on the pop-up window and select your desired call method (dial in or call me).

    Note:

    • This meeting call session and PIN will only be usable while this specific meeting is active. It will disable once the meeting has been ended.
    • At this point, you can close your browser or computer and the meeting will remain active.
    5Invite your meeting participants.Send the meeting phone number, access code and start time to your desired meeting participants.6Prepare your space and computer for the meeting.
    Expand
    titleHow to Prepare Your Space for a Meeting
    Column
    width500px
    StepWhat to do
    1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
    2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
    7Call in to the meeting using your desired phone method. Column Expand
    titleHow to Call out Using a Cisco Conference Phone
    ColumnStepWhat to do1

    Dial "9", the area (or country) code, and phone number (e.g. 915621234567).

    2

    Wait for tone, or wait for visual prompt on meeting phone screen.

    3

    Enter your department's Dialing Authorization Code (DAC) and press #.  

    4

    Wait for the call to be placed.

    Note: Your call will automatically end after 15 seconds if no one else is in the call.

    Expand
    titleHow to Call out Using a Crestron Mercury Unit
    ColumnStepWhat to Do1Tap the phone icon at the bottom of the touchscreen.2Tap the Audio icon.3To call an off-campus number:

    Dial “9” + area (or country) code + phone number + Dialing Authorization Code

    To call an on-campus number: Dial the extension, just like you would from any on-campus phone.

    4Tap the green phone icon.
    Statement on Converting a Personal Zoom Account to a Biola-license

    Faculty and staff that previously created a personal Zoom account using their Biola email address should be aware of a few ramifications before accepting a Biola-managed license.

    • Your personal Zoom account, contacts, and recordings will come under the management of Biola University. 

    • Previously existing meetings in your account will be retained.

    • A few institutional settings are applied (link to settings) that may not have been in place on your personal account.

    • To preserve our limited licenses, Biola will need to retain your license if you ever leave the institution.

    • If you were ever to leave Biola as a faculty or staff member, Biola will retain ownership of your Zoom account and recordings. Also, Biola is not able to assist you with downloading personal recordings from your Biola licensed Zoom account.

    If you need Zoom for personal reasons, we recommend that you create a personal Zoom account instead.

    How to Download:

    To download Zoom, please see How to Install & Log In to Zoom.

    Frequently Asked QuestionsPlease see Zoom FAQ.
    Zoom Support Resources:
    Expand
    titleZoom "How to" Guides
    Set Up Your Meeting
    Start or Join a Meeting
    General Functionality Guides
    Expand
    titleMeeting Preparation & Training Videos
    Prepare for Your Meeting
    Secure a Meeting
    Training Videos
    Expand
    titleZoom Basic & Paid Features

    For more information on the difference between a basic (free) and paid Zoom license, please see our Zoom Account Features page.