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Introduction

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This page lists two potential workarounds users can follow if they receive a "Cannot start app Vena Cloud" error when trying open Vena in Citrix Workspace.


Error Message Screenshot:

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Workaround 1: Open Vena from the Browser

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StepWhat to do
1Go to citrix.biola.edu.
2Log in using your NetID & password.
3Click the user's name at the top-right of the window.
4Select Activate.
5Allow the file to save to the computer.
6Open the downloaded file and allow it to replace the Biola profile on the computer.
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Workaround 2: Open Vena through All Applications Menu

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StepWhat to do
1Open Citrix Workspace.
2Click the + icon toward the left-side of the window.
3Click All Applications.
4Click the application you wish to open.