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titleContact Information

Phone: (562) 903-4740

Email: it.helpdesk@biola.edu

Tech Commons Helpdesk: Located on the middle level of the Biola Library.

Remote Screen-sharing: By appointment (see Request Appointmentsection below)


Tech Support Hours:

  • Monday - Thursday: 7:30 AM - 7:00 PM
  • Friday: 7:30 AM to 5 PM
  • Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)





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titleReport Internet, Wireless, or Network Service Interruptions

Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740.

Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption.

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titleRequest Appointment

The IT Helpdesk is able to offer offers support via Remote Computer Screen sharing. For more information on how to sign up for an appointment, please see

Use this link to schedule a remote or in-person appointment with us (via Zoom). 

For more information on how to use this service see the IT Helpdesk Remote Support page.