Contact Information
Phone: (562) 903-4740
Email: it.helpdesk@biola.edu
Tech Commons Helpdesk: Located on the middle level of the Biola Library.
Remote Screen-sharing: By appointment (see Request Appointment section below)
Tech Support Hours:
- Monday - Thursday: 7:30 AM - 7:00 PM
- Friday: 7:30 AM to 5 PM
- Saturday: 1:00 PM - 5:00 PM (Phone, email, and Tech Commons only)
Report Internet, Wireless, or Network Service Interruptions
Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740.
Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption.
Request Appointment
The IT Helpdesk offers support via Remote Computer Screen sharing.
Use this link to schedule a remote or in-person appointment with us (via Zoom).
For more information on how to use this service see the IT Helpdesk Remote Support page.