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Introduction

Biola uses CrashPlan Cloud to back up computer data for macOS (Note: Windows computers will be transitioned to use Microsoft OneDrive starting May 15, 2023).

This page explains how to check to see if CrashPlan Cloud is backing up your data.

If you suspect that CrashPlan Cloud is not backing up, contact the IT Helpdesk using one of the methods listed in the sidebar.

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titleRelated Topics

CrashPlan Cloud FAQ

How to Restore Files from Your CrashPlan Cloud Backup

Check for CrashPlan Cloud in Windows (Note: Windows computers will be transitioned to use Microsoft OneDrive starting May 15, 2023)

StepWhat to DoWhat it Looks Like
1

If you have not signed in to CrashPlan, sign-in to CrashPlan to verify the backup.


2If you are already signed in, click on the Code42 icon on your computer's tray on the bottom right corner of the screen and click Open Code42... to show the backup status.


Check for CrashPlan Cloud in Mac OS

StepWhat to DoWhat it Looks Like
1

If you have not signed in to CrashPlan, sign-in to CrashPlan to verify the backup.


2

Once you are signed in, click on the CrashPlan icon on your computer's menu bar to show the backup status.

Note: This will be toward the top right-hand corner of your screen, near the clock.