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Express Messaging

This set of features allows you to create a voice message and send it directly to a Cisco Unity voicemail box without first ringing the extension. 

(Please note: voicemail messages cannot be transferred between the new Cisco phone system and the main campus phone system.)

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 Express Messaging from your VoIP Phone

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or Jabber

  1.  Dial Enter # and the 4-digit destination extension (or "your own extension")
  2. Record your message.
  3. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call. 

Express Messaging from Off-Campus

  1. Call (562) 944-0351 from any phone
  2. Dial 7400# 4700#
  3. Enter the 4-digit destination extension (or "your own extension") and immediately press #2
  4. Record your message.
  5. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call.  

Send an Express Message to an Extension using a Saved Number

  1. Send the following dial string to your mobile phone via email or text message.
    1. +15629440351,,7400#4700#,,extension#2
      1. replace "extension#" with your 4-digit extension
      2. replace "password#" with your 6-digit voicemail PIN
  2. Save this string on your mobile phone's address book to dial again later.

While logged into your voice

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mailbox 

  1. From your own phone, press the Messages button. Enter your 6-digit voicemail PIN. 
  2. Press 2 to Send a Message.
  3. Record your message, then press #.
  4. Spell the name of the person to whom you want to send your message.
  5. Press # when finished adding recipients.
  6. Press # to send the message.
  7. Hang up to complete the call and deposit the message.

Without first logging into your voice mailbox mailbox 

  1. Press #, enter the destination extension (for example, #4800).
  2. Lift up the handset or press the softkey with label "Call".
  3. Record your message.
  4. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call.  

  Transferring a live call directly to voice mail

  1. Press the "Transfer" Button. 
  2. Press #, enter the destination extension (for example, #4800), then immediately press "Transfer" to complete.

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