Voicemail - Express messaging

Owned by Scott Himes
Last updated: Jun 01, 2020 by gregg.sasis
2 min read

Express Messaging

This set of features allows you to create a voice message and send it directly to a Cisco Unity voicemail box without first ringing the extension. 

 Express Messaging from your VoIP Phone or Jabber

  1.  Enter # and the 4-digit destination extension (or "your own extension")
  2. Record your message.
  3. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call. 

Express Messaging from Off-Campus

  1. Call (562) 944-0351 from any phone
  2. Dial 4700#
  3. Enter the 4-digit destination extension (or "your own extension") and immediately press #2
  4. Record your message.
  5. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call.

Send an Express Message to an Extension using a Saved Number

  1. Send the following dial string to your mobile phone via email or text message.
    1. +15629440351,,4700#,,extension#2
      1. replace "extension#" with your 4-digit extension
      2. replace "password#" with your 6-digit voicemail PIN
  2. Save this string on your mobile phone's address book to dial again later.

While logged into your voice mailbox 

  1. From your own phone, press the Messages button. Enter your 6-digit voicemail PIN. 
  2. Press 2 to Send a Message.
  3. Record your message, then press #.
  4. Spell the name of the person to whom you want to send your message.
  5. Press # when finished adding recipients.
  6. Press # to send the message.
  7. Hang up to complete the call and deposit the message.

Without first logging into your voice mailbox 

  1. Press #, enter the destination extension (for example, #4800).
  2. Lift up the handset or press the softkey with label "Call".
  3. Record your message.
  4. Hang up to complete the call and deposit the message. 
    Note: the # button may also be pressed to hear messaging options prior to completing the call.  

Transferring a live call directly to voice mail

  1. Press the "Transfer" Button. 
  2. Press #, enter the destination extension (for example, #4800), then immediately press "Transfer" to complete.