Voicemail - Playback commands
Playback Commands Available While Listening to Voice Messages
Use these key command shortcuts to quickly navigate through your Cisco Unity voicemail messages.
1 – repeat message from the beginning
 2 – save message
3 – delete message
4 – slow down message playback
5 – three step volume control
6 – speed up
7 – skip back a few seconds
8 – pause playback
9 – skip forward a few seconds
0 – message playback help
# – skip to end
## – skip to the next message and save
14  – skip to the previous message
*   –  cancel message playback