Versions Compared

Old Version 134

changes.mady.by.user James Calley (Unlicensed)

Saved on

compared with

New Version Current

changes.mady.by.user Sam Kalagi

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Column
width
500px Columnwidth320px
100%
Panel
titleContact Information

Phone:

 562.903.

 (562) 903-4740

Email: it.helpdesk@biola.edu

Metzger Helpdesk: By appointment (see Request Appointmentsection below)

Tech Commons (IT Helpdesk

: ClosedRemote Screen-sharing: By appointment (see Request Appointmentsection below)Tech Support Hours

): Located on the middle level of the Biola Library.

Appointments: Information Technology Appointments 

Hours of Operation:

  • Monday - Friday
: 7:30 AM - 9:00 PMSaturday
  • : 8
:00
  • AM -
12:00 PM (Phone, email, and classroom tech support only)
  • 5 PM





Column
width
95px

Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.

Panel

IT Resources during COVID 19

  • This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
Panel

      Request Appointment        

  • During Covid, the IT Helpdesk is open for appointments but not for unscheduled visits.
  • The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
Panel

         IT Knowledge Base         

This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.
100%
Panel
titleColor#FFFFFF
titleBGColor#CC1122
titleReport Internet, Wireless, or Network Service Interruptions

Contact IT by sending an email to it.helpdesk@biola.edu or giving us a call at 562-903-4740.

Let us know: 1) Day and time of interruption, 2) Wireless or Internet, 3) Location of the interruption.

Panel
titleRequest Appointment

The IT Helpdesk offers various support and special IT appointments, please see this page for more information: Information Technology Appointments