Contact Information
Phone: 562.903.4740
Email: it.helpdesk@biola.edu
Metzger Helpdesk: By appointment (see Request Appointment section below)
Tech Commons Helpdesk: Closed
Remote Screen-sharing: By appointment (see Request Appointment section below)
Tech Support Hours:
- Monday - Friday: 7:30 AM - 9:00 PM
- Saturday: 8:00 AM - 12:00 PM (Phone, email, and classroom tech support only)
Tech Support is a division of Biola IT dedicated to helping students, faculty, and staff use technology well.
IT Resources during COVID 19
- This page lists documentation on how the Biola community can access and use technology resources during the campus closure.
Request Appointment
- During Covid, the IT Helpdesk is open for appointments but not for unscheduled visits.
- The IT Helpdesk is available for Remote Scree-sharing Support. For more information on how to sign up for an appointment, please see IT Helpdesk Remote Support.
IT Knowledge Base
- This knowledge base collects all tech support documentation available to the public and organizes them into common IT service categories.