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To set up your new Cisco Unity voicemail box, follow the steps below to completion. The process should take two minutes.

(Note: Use these instructions if you are creating a PIN and greetings for the first time. Click here if you do not remember your voice mail PIN.)

Set up recorded name, personal greeting, and set your access PIN from a Cisco deskphone:

1. Pick up the handset on your Cisco VoIP phone.
2. Press the Messages button. 
3. Enter the default 6-digit voicemail PIN* voicemail PIN of 124774, followed by the # key.
   
4. Follow the voice prompts, recording your recorded name first, followed by the # key.
5. Next, record a personal greeting, followed by the # key.
6. Enter a new 6-digit voicemail PIN, followed by the # key.
7. Enter your new 6-digit voicemail PIN again, followed by #.
8. Finally, agree to be listed in directory assistance.
9. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Set up recorded name, personal greeting, and set your access PIN from Cisco Jabber:

1. Click on Search or Call from Cisco Jabber
2. Enter #4700, followed by the return key.
3. Enter "*", then enter the extension when prompted for "ID"
4. Enter the default 6-digit* voicemail PIN of 124774, followed by the # key.
   
5. Follow the voice prompts, recording your recorded name first, followed by the # key.
6. Next, record a personal greeting, followed by the # key.
7. Enter a new 6-digit voicemail PIN, followed by the # key.
8. Enter your new 6-digit voicemail PIN again, followed by #.
9. Finally, agree to be listed in directory assistance.
10. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Set up recorded name, personal greeting, and set your access PIN for a Department's Main number from a Cisco deskphone:

1. Pick up the handset on your Cisco VoIP phone.
2. Press the Messages button. Image Added
3. Enter "*", then enter the extension when prompted for "ID"
4. Enter the default 6-digit* voicemail PIN of 124774, followed by the # key.
   
5. Follow the voice prompts, recording your recorded name first, followed by the # key.
6. Next, record a personal greeting, followed by the # key.
7. Enter a new 6-digit voicemail PIN, followed by the # key.
8. Enter your new 6-digit voicemail PIN again, followed by #.
9. Finally, agree to be listed in directory assistance.
10. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Cisco Guidelines: Check for Trivial Passwords

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