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(Note: Use these instructions if you are creating a PIN and greetings for the first time. Click here if you do not remember your voice mail PIN.)

Set up recorded name, personal greeting, and set your access PIN from a Cisco deskphone:

  1. Pick up the handset on your Cisco VoIP phone.
  2. Press the Messages button. 
  3. Enter the default 6-digit voicemail PIN* voicemail PIN of 124774, followed by the # key.
  4. Follow the voice prompts, recording your recorded name first, followed by the # key.
  5. Next, record a personal greeting, followed by the # key.
  6. Enter a new 6-digit voicemail PIN, followed by the # key.
  7. Enter your new 6-digit voicemail PIN again, followed by #.
  8. Finally, agree to be listed in directory assistance.
  9. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Set up recorded name, personal greeting, and set your access PIN from Cisco Jabber:

  1. Click on Search or Call from Cisco Jabber
  2. Enter #4700, followed by the return key.
  3. Enter "*", then enter the extension when prompted for "ID"
  4. Enter the default 6-digit voicemail PIN* voicemail PIN of 124774, followed by the # key.
  5. Follow the voice prompts, recording your recorded name first, followed by the # key.
  6. Next, record a personal greeting, followed by the # key.
  7. Enter a new 6-digit voicemail PIN, followed by the # key.
  8. Enter your new 6-digit voicemail PIN again, followed by #.
  9. Finally, agree to be listed in directory assistance.
  10. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Set up recorded name, personal greeting, and set your access PIN for a Department's Main number from a Cisco deskphone:

  1. Pick up the handset on your Cisco VoIP phone.
  2. Press the Messages button. 
  3. Enter "*", then enter the extension when prompted for "ID"
  4. Enter the default 6-digit voicemail PIN* voicemail PIN of 124774, followed by the # key.
  5. Follow the voice prompts, recording your recorded name first, followed by the # key.
  6. Next, record a personal greeting, followed by the # key.
  7. Enter a new 6-digit voicemail PIN, followed by the # key.
  8. Enter your new 6-digit voicemail PIN again, followed by #.
  9. Finally, agree to be listed in directory assistance.
  10. Your Cisco Unity voicemail box is now ready, and you can hang up.

*The Cisco PIN creation process is pretty strict when it comes to numbers used for security.  Try using two of your favorite numbers and add your favorite year to make a new six digit PIN

Cisco Guidelines: Check for Trivial Passwords

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