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Table of Contents

Table of Contents
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ColumnNeed Help?

Please contact Biola Tech Support. For contact information, methods, and hours please visit our Biola Tech Support page.

Zoom is a reliable, powerful, intuitive video conferencing platform. It allows multiple participants to virtually meet when face-to-face meetings are not possible.

This sub-account is nested under Biola's master account and has similar settings and functionality to a full-fledged account. It allows Rosemead to use Zoom according to HIPAA best practices. It also gives Rosemead to ability to facilitate certain Zoom management activities.

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Table of Contents

Table of Contents


Column
Need Help?

Please contact Biola Tech Support. For contact information, methods, and hours please visit our Biola IT Technical Support page.

Expand
titleZoom Quick Start Guide
Column
Expand
titleHost a Video Meeting
Column
StepWhat to doHow to do it
1Download & install Zoom.

How to Install & Log In to Zoom

2

Schedule your meeting.

How to Schedule a Zoom Meeting

3

Prepare your space and computer for the meeting.

Expand
titleHow to Prepare Your Space for a Meeting
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width500px
StepWhat to do
1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
4If you are in a meeting room, connect your computer to the meeting room equipment.
Expand
titleHow to Connect to a Vaddio Unit
StepWhat to Do
1Turn on the TV.
2Change the TV input to Vaddio or Camera, whichever is available.
3Plug the HDMI or VGA cable into your computer.
4
If necessary, press the    button to switch between HDMI and VGA.
5Plug the USB cable from the base station into your computer.
6

Connect to the video meeting.

7

Press the    button repeatedly until it displays what you want to show.

Tip: See the "Camera Mode" section below for more information.

Expand
titleHow to Connect to a Crestron Mercury Unit
Column
StepWhat to Do
1Use the remote control to turn on the TV.
2Tap the web meeting icon at the bottom of the touchscreen.
3Plug the video adapter and USB connector into your computer.
4

Launch your web meeting software.

Biola supports Rosemead Zoom Sub-Account.

5

Start your meeting.

How to Start a Scheduled Zoom Meeting

How to Start an Unscheduled Zoom Meeting

Expand
titleHost an Audio-Only Meeting
Expand
titleUse a Computer for Audio
Column
StepWhat to doHow to do it
1Download & install Zoom.

How to Install & Log In to Zoom

2

Schedule your meeting.

How to Schedule a Zoom Meeting

3

Prepare your space and computer for the meeting.

Expand
titleHow to Prepare Your Space for a Meeting
Column
width500px
StepWhat to do
1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
4

Start your meeting.

How to Start a Scheduled Zoom Meeting

How to Start an Unscheduled Zoom Meeting

Expand
titleUse a Phone for Audio
StepWhat to doHow to do it
1Download & install Zoom.

How to Install & Log In to Zoom

2Schedule your meeting.

How to Schedule a Zoom Meeting

3Start your Zoom meeting.

How to Start a Scheduled Zoom Meeting

How to Start an Unscheduled Zoom Meeting

4Get the meeting phone number and access code.
Expand
titleHow to Get Your Meeting Phone Number
StepWhat to do
1Once the meeting loads, a pop-up window will ask how you'd like to connect your computer audio. From here, click Join and use a phone for audio.
2Click Dial In, note the meeting phone number and access code on the pop-up window and select your desired call method (dial in or call me).

Note:

  • This meeting call session and PIN will only be usable while this specific meeting is active. It will disable once the meeting has been ended.
  • At this point, you can close your browser or computer and the meeting will remain active.
5Invite your meeting participants.Send the meeting phone number, access code and start time to your desired meeting participants.
6Prepare your space and computer for the meeting.
Expand
titleHow to Prepare Your Space for a Meeting
Column
width500px
StepWhat to do
1Start your meeting from a location or room which is going to have minimal background noise. Furthermore, if your meeting agenda includes topics that are confidential, you may prefer to sit in a private room.
2If possible use a good headset. If that isn’t an option, do your best to make sure you aren’t going to be adding a lot of noise to the meeting. You may need to turn off your fan, close a window or whatever else you have to do to keep your environment quiet. Sound quality matters – it is even more important than video quality.
7Call in to the meeting using your desired phone method.
Column
Expand
titleHow to Call out Using a Cisco Conference Phone
Column
StepWhat to do
1

Dial "9", the area (or country) code, and phone number (e.g. 915621234567).

2

Wait for tone, or wait for visual prompt on meeting phone screen.

3

Enter your department's Dialing Authorization Code (DAC) and press #.  

4

Wait for the call to be placed.

Note: Your call will automatically end after 15 seconds if no one else is in the call.


Expand
titleHow to Call out Using a Crestron Mercury Unit
Column
StepWhat to Do
1Tap the phone icon at the bottom of the touchscreen.
2Tap the Audio icon.
3To call an off-campus number:

Dial “9” + area (or country) code + phone number + Dialing Authorization Code

To call an on-campus number: Dial the extension, just like you would from any on-campus phone.

4Tap the green phone icon.

Note: Your call will automatically end after 15 seconds if no one else is in the call.


Expand
titleHow to Call out Using a Vaddio Unit
Column
StepWhat to do
1

Turn on the TV and Vaddio conference Unit.

2

Dial "9", the area (or country) code, and phone number (e.g. 915621234567).

3

Wait for tone.

4

Enter your department's Dialing Authorization Code (DAC) and press #.  

5

Wait for the call to be placed.

Note: Your call will automatically end after 15 seconds if no one else is in the call.

Expand
titleHow to Join a Meeting
StepWhat to doHow to do it
1Download & install Zoom.

How to Install & Log In to Zoom

2Join the Meeting.


How to Download Zoom

To download Zoom, see How to Install & Log In to Zoom.

Who can get a Rosemead Zoom sub-account?

For more information who can get a Biola Zoom account, please see Biola Zoom Account Eligibility PolicyRosemead teletherapists.

How can I get a Rosemead Zoom sub-account?

How-to Guides & FAQ

Biola Zoom Account:

  • All Biola Students, Staff and Faculty can create a Biola-managed Zoom account by going to biola.zoom.us and logging in with their NetID and password.
  • For more information about who is eligible for a paid user license and how to request an upgrade, please see Biola Zoom Account Eligibility Policy
.

Additional Resources

  • .

Rosemead Zoom Account:

Note: As of 6/15/21 requests for a Rosemead teletherapy Zoom account are filled by the Associate Directory of the Biola Counseling Center.

What is my Rosemead Zoom account name?

  • If you only have one Zoom account at Biola, this will be your Biola email address.
  • If you have two Zoom accounts at Biola, it will be your Biola email address with "+rosemeadteletherapy" after your name and before the @ symbol (e.g. john.smith+rosemeadteletherapy@biola.edu).

How do I log in to my Rosemead Zoom account?

How to log in for the first time if you only have one Biola Zoom account:

How to log in for the first time if you have a Biola Zoom account and a Rosemead Zoom account:

Note:

  • After you log in for the first time, you'll log in to your account by going to zoom.us/signin and signing in using the Sign in with Google option or by typing in the email address and password associated with your Rosemead teletherapy Zoom account.

How do I reset the password to my Rosemead Teletherapy Zoom account?

For more information on how to reset your password, please see How to Reset the Password to Your Rosemead Teletherapy Zoom Account.

Additional Resources

How-to Guides & FAQ:

Troubleshooting Guides: