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Introduction

This page explains the steps for opening and using the Dell Kace Self Service website (aka KBOX) on a Windows computer, also called the User Console Library.

Self Service allows you to download and install software.


How to Log In to Self Service

StepWhat to DoHow It Looks
1

Go to http://kbox.biola.edu.

Log in with your NetID and password.




How to Install Software

StepWhat to DoHow It Looks
1

Select Downloads from the sidebar.

2Click on the link for the installer you'd like to run.
3

Click the Install button.


Tip

If you don't see the Install button, try restarting your computer and logging in to Self Service again. If it's still not there, contact the IT Helpdesk.

4

A window will pop up within a few seconds on your computer saying the installation is ready to begin.

Click OK.


5

A confirmation window will appear when the installation has completed.

Click OK.


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