How to Get a Biola-managed Zoom Account

Introduction

Biola IT is partnering with Zoom to provide all current and new students with a Biola managed Zoom account. These accounts will streamline the use of certain Zoom functions as well as provide additional security to prevent anonymous users from joining Biola Zoom meetings.

This page describes the process for current Biola Students, Staff and Faculty to create a Biola-managed Zoom account.

For users with a personally-owned paid Zoom account associated with your Biola email address:

If you wish to keep your paid account:
- You must update the email address associated with your Zoom account.
If you don't wish to keep your paid account:
- You can continue with steps 1 & 2 below and your account will be downgraded to a free basic Zoom account under Biola's management. Zoom will reimburse you for any unused days left on your current pay period.

Starting on Dec 14th, 2020, Biola will require all Zoom accounts associated with a Biola email address to be under Biola's management.

If you haven't followed these instructions by this date, the next time you log in to your personal Zoom account with your Biola email, you will be required to consolidate your personal Zoom account into the Biola Zoom account.

Step 1: Log in to biola.zoom.us

Step	What to do	How it looks
1	Open an Incognito/Private/InPrivate window in a browser.
2	Go to biola.zoom.us.
3	Click Sign in with NetID.
4	Type in your NetID & password and click Log in.
5	If you are immediately logged in, you have a Biola-managed Zoom account and you are done. If you see a page that says, Confirm your email address, you already have a Zoom account associated with your Biola email address that is not managed by Biola. To move it under Biola's management, follow the instructions in Step 2 below.

Step 2: Move your Zoom account under Biola's management.

Step	What to do	How it looks
1	Click Confirm your email address from the page in the previous step.
2	Go to gmail.com and log in to your Biola email address.
3	Open the email labeled Confirm the requested change to your Zoom account.
4	Click Switch to the new account.
5	Click I Acknowledge and Switch.
6	You now have a Biola-managed Zoom account.