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  2. Click Reset Jabber on the SIGN IN page.




  3. After reset, it will take you back to the Sign In page.  Sign in with your Biola NetID and email address.  It will then pull your Biola NetID.  Enter you password and click the SIGN IN button.  (If you're not able to login with your Biola email address, try to enter your Biola NetID instead and then your password).